Privacy Policy

1. Information We Collect

• Personal Information: When you create an account, complete our KYC verification, or make a payment, we collect personal details including your name, address, email, phone number, government-issued identification, and other necessary documents.
• Payment Information: Payment data processed via Razorpay, such as credit/debit card information or bank details, is handled directly by Razorpay. We do not store full payment details on our servers.
• Usage Data: We collect information about your interactions with our website, such as IP address, browser type, device information, and pages visited.
• Cookies: We use cookies and similar tracking technologies to enhance your user experience and gather usage data. You can adjust your browser settings to refuse cookies, though this may limit some functionality.

2. How We Use Your Information

• Service Delivery: To provide and improve our Services, process transactions, and perform KYC verification.
• Communication: To communicate with you about your account, transactions, updates, and marketing (subject to your consent where required).
• Compliance: To comply with legal obligations, including anti-fraud measures, KYC/AML regulations, and financial reporting.
• Analytics: To analyze trends, administer the site, and gather demographic information for aggregate use.

3. Sharing and Disclosure

• Third-Party Processors: We share your information with trusted third-party service providers (such as Razorpay) strictly for processing payments and performing KYC verification.
• Legal Requirements: We may disclose your information if required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any significant changes regarding the use of your personal data.

4. Payment Processing via Razorpay

All payment transactions are securely handled by Razorpay. By making a payment, you agree to Razorpay's own privacy policy and terms of service. We encourage you to review their policies to understand how they process and protect your payment information.

5. KYC Verification

To comply with regulatory requirements, we may require you to complete a KYC verification process. This process involves collecting government-issued identification and other documents. We use this information solely for identity verification and fraud prevention purposes and maintain strict confidentiality and security measures.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including:

• Access to your data
• Correction of inaccurate or incomplete data
• Deletion of your data (subject to certain conditions)
• Objection to or restriction of data processing
• Data portability

To exercise these rights, please contact us using the contact details provided below.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. The updated version will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically for any changes.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

• Email: connect@mindblue.in
• Address: Floor 6, Jain Heights Solus, No. 2, 1st A Cross J C Rd, Bengaluru, Karnataka 560027