Terms and Conditions

1. Acceptance of Terms

By using our Services, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use our Services.

2. Eligibility

You must be at least 18 years of age and capable of entering into a legally binding agreement to use our Services.

3. User Account and KYC Verification

Account Registration: You may be required to create an account to access certain features of our Services. You agree to provide accurate and complete information during registration.

KYC Compliance: As part of our commitment to regulatory compliance and fraud prevention, we require users to complete a Know Your Customer (KYC) verification process. Failure to provide accurate KYC information may result in the suspension or termination of your account.

4. Payment Terms and Razorpay Integration

Payment Processing: Payments for our services are processed securely through Razorpay. By making a payment, you agree to Razorpay's terms and conditions in addition to these Terms.

Billing Information: You agree to provide current, complete, and accurate billing and payment information.

Authorization: By submitting payment details, you authorize us and Razorpay to charge the applicable fees to your designated payment method.

Refunds and Disputes: Refunds will be provided in accordance with our Refund Policy, and any disputes regarding charges must be raised with our customer support team immediately.

5. Use of Services

Permissible Use: You agree to use our Services only for lawful purposes and in accordance with these Terms. You must not use the Services in any way that could damage, disable, overburden, or impair our website or interfere with any other party's use of the Services.

Prohibited Activities: Unauthorized commercial use, data scraping, or other activities that disrupt our services are strictly prohibited.

6. Intellectual Property

All content, trademarks, and data on this Site, including but not limited to text, graphics, logos, icons, images, and software, are the property of Mindblue or its licensors and are protected by applicable intellectual property laws.

7. Limitation of Liability

In no event shall Mindblue be liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any other damages whatsoever, arising out of or related to your use of or inability to use the Services.

8. Indemnification

You agree to indemnify, defend, and hold harmless Mindblue and its affiliates from any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of the Services or violation of these Terms.

9. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Karnataka IT Law. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Karnataka Government.

10. Modifications

We reserve the right to modify or replace these Terms at any time. Any changes will be posted on this page with an updated revision date. Your continued use of the Services following any changes signifies your acceptance of the new Terms.

11. Contact Information

If you have any questions regarding these Terms, please contact us at:

• Email: connect@mindblue.in
• Address: Floor 6, Jain Heights Solus, No. 2, 1st A Cross J C Rd, Bengaluru, Karnataka 560027